This Privacy Policy describes how Clear Outdoor ("we," "us," or "our") collects, uses, and discloses information in connection with your use of the EasyOutdoor multi-tenant outdoor media ERP platform (the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Introduction to the Service

EasyOutdoor is a multi-tenant platform designed to help businesses manage their outdoor media operations. As a multi-tenant system, the Service hosts data for multiple independent organizations (each, a "Tenant"). Each Tenant's data is generally kept separate and is accessible only by that Tenant and authorized personnel of Clear Outdoor for the purpose of providing and maintaining the Service.

2. Information We Collect

We collect information to provide and improve the Service. The types of information we collect depend on how you interact with the Service and whether you are a Tenant administrator or an end-user within a Tenant's account.

Information Provided by You:

  • Account Information: When a Tenant account is created, we collect information about the Tenant organization and the administrator setting up the account, which may include company name, contact person name, email address, phone number, and billing information.

  • User Information: For users within a Tenant's account, we collect information provided during user creation, which may include name, email address, role, and login credentials.

  • Tenant Data: Tenants use the Service to store and manage their outdoor media data. This data is owned by the respective Tenant and may include details about media assets (locations, types, availability), campaigns, clients, bookings, financial data, and other information relevant to their business operations. We process this data on behalf of the Tenant.

  • Communications: If you contact us directly, we may receive information such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.

Information Collected Automatically:

  • Usage Data: We collect information about how you access and use the Service. This may include your IP address, browser type, operating system, device information, pages viewed, features used, time spent on the Service, and referring URLs.

  • Log Files: Our servers automatically record information ("log data") created when you use the Service. This log data may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: Operating, providing, and maintaining the core functionality of the multi-tenant ERP platform for each Tenant.
  • To Manage Tenant Accounts: Creating and managing Tenant accounts, including billing and support.
  • To Manage User Accounts: Creating and managing user accounts within each Tenant's instance.
  • To Process Tenant Data: Processing and storing Tenant data as required for the Service's functionality, strictly on behalf of the respective Tenant.
  • To Improve and Develop the Service: Analyzing usage patterns and feedback to understand how the Service is used and to develop new features and improvements.
  • To Communicate with You: Sending service-related announcements, technical notices, updates, security alerts, and support and administrative messages.
  • For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security incidents, and fraudulent activity.
  • To Comply with Legal Obligations: Meeting legal and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell your personal information or Tenant data to third parties. We may share information in the following circumstances:

  • With Your Consent: We may share information if you give us explicit consent to do so.
  • With Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data hosting, analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • To Comply with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency's request).
  • For Legal Rights and Safety: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and as evidence in litigation in which we are involved.
  • Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, sale of assets, or other corporate change, your information may be sold or transferred as part of that transaction.
  • Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you or any specific Tenant with third parties for various purposes, including analytics, research, and marketing.
  • Tenant Data Specifics: As a multi-tenant platform, Tenant data is primarily controlled by the respective Tenant. We process Tenant data according to the terms of our agreement with the Tenant. We do not access or use Tenant data except as necessary to provide, maintain, and improve the Service, prevent or address service or technical problems, or as required by law.

5. Data Security

We implement reasonable technical and organizational measures designed to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain information for as long as necessary to provide the Service to our Tenants and users, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Tenant data is retained according to the terms of our agreement with the respective Tenant. When a Tenant account is terminated, we will delete or anonymize the Tenant's data within a reasonable timeframe, subject to any legal or contractual obligations to retain certain data.

7. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request that we correct any personal information about you that is inaccurate or incomplete.
  • Erasure: The right to request that we delete your personal information under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal information under certain conditions.
  • Object to Processing: The right to object to our processing of your personal information under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below. Please note that for Tenant data, requests regarding access, correction, or deletion should typically be directed to the respective Tenant administrator, as they are the primary controller of that data. We will cooperate with Tenants to fulfill such requests as required by applicable law and our agreement with the Tenant.

8. Third-Party Links

Our Service may contain links to websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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